Richmond, BC - 12211 Bridgeport Rd

BC - 12211 Bridgeport Rd, Richmond - 7/26/13

This was the second time in less than one month that I had experienced damage to my vehicle and because of the superb service I received the first time around from Rishi and his team at Boyd, I insisted that I be able to bring my car back to repair a shattered side window. Once again, the service I received and the timeliness of the repair was wonderful. They are very friendly, informative and helpful shop and I would not hesitate to use them again (hopefully not too soon :-)) or recommend them to others.

Marsha G

BC - 12211 Bridgeport Rd, Richmond - 7/23/13

This was my third experience at Boyd Richmond. Rishi's always setting the bar higher and higher. Once again, service and work was way above expectations. With many autobody shops around the area, with the service at boyd's its a clear choice as to which shop to choose. My car looks like i picked it up from a showroom this afternoon. Rishi definitely adds a special touch to each car I've brought to him. Great shop, even greater management. Five Star Rated Autobody.

Brij S

BC - 12211 Bridgeport Rd, Richmond - 7/19/13

Wow I recieved very friendly and quick service from Samantha and the rest of the staff at Boyd. Thank you for your great service

Alex B

BC - 12211 Bridgeport Rd, Richmond - 7/19/13

Fast, professional and friendly service. They really take care of the customer.

Edwin E

BC - 12211 Bridgeport Rd, Richmond - 7/12/13

The guys at the Bridgeport location were super courteous in dealing with 2 of my vehicles with front windshield chips. Even though it was a promotional service, it tells me they will be the place to go to with our next collision service and repair. Thanks, guys. -- Ken

Ken C

BC - 12211 Bridgeport Rd, Richmond - 7/10/13

Fantastic service Friendly, and convenient I was unable to pick up my car because I didn't have a babysitter so they brought the car to me. Also the car looked great. It was spotless inside and out. Way better than the Honda dealership! I will definitely be returning. Thanks again Julie

Julie O

BC - 12211 Bridgeport Rd, Richmond - 6/26/13

excellent service, courteous staff.

C. L. H

BC - 12211 Bridgeport Rd, Richmond - 6/25/13

Boyd fixed my windshield chip at no-charge. Manager Rishi Bakshi explained that due to the depth of the chip, it's uncertain whether it would be repairable but he was willing to try. He personally did the repair, and successfully so. Would highly reccommend this shop for Rishi's honesty and service.

John L

BC - 12211 Bridgeport Rd, Richmond - 6/23/13

I had the best customer service experience EVER at the Richmond location. I called earlier to book an appointment to have my windshield fixed since I had a rock chip. I spoke to Rishi and made an appointment. I advised Rishi that I may be late since I don't get off work until 4pm. He stated that it was perfectly fine and that he could stay open later so that he could take a look at my windshield. He was very accomodating. When I finally met Rishi for my appointment he was very friendly and pleasant. Even before he checked my windshield he took the time to explain the process and how some windshield are not always repairable. Once he looked at my rock chip he advised me that he wasn't able to fix it sicne it was a superficial chip. For my trouble he supplied me with a complimentary rock chip repair for future. All I can say is this is the ... best customer service I have experienced EVER and I wish all businesses offer the kind of experience I had with Rishi. I will from now on take my repairs to Rishi all the time and have already told my family members of the fantasitic customer service. Thank you again Rishi for the wonderful customer service. It's so refreshing to experience fantastic service nowadays as it is so rare. Thanks again! read more

Courtney M

BC - 12211 Bridgeport Rd, Richmond - 6/17/13

Rashi and Samantha had provided me exceptional services when I had my car repair at their location, I will for sure to revisit at future and will definatly refers friends and family to Boyd Autobody at Richmond.

Chris C

BC - 12211 Bridgeport Rd, Richmond - 6/17/13

I am very satisfied with the service. The manager gives me clear expectations and possible outcomes in the front. I will go to Boyd if I need my glass repaired.

Xiaojun H

BC - 12211 Bridgeport Rd, Richmond - 6/10/13

Just wanted to say that Rishi from Boyd was able to provide me with amazing service. Estimates were close to the final bill, kept me posted with the process of my repair, dealt with the courtesy car/insurance process and overall great customer service. I would recommend Boyd at Bridgeport to any of my friends and family. Thanks again to Rishi for taking care of my car and myself - much appreciated.

Chris L

BC - 12211 Bridgeport Rd, Richmond - 6/7/13

Just a quick note to say the Russell at Boyd was fabulous in providing great customer service this past week. My car was in the shop for several days. It was returned in top shape inside and out. He was courteous, informative and responsive to my questions and concerns. Thanks Boyd...hopefully I won't need your services again for a while; but if I do, I won't hesitate to come back.

Marsha G

BC - 12211 Bridgeport Rd, Richmond - 6/6/13

I had a couple of scratched on the front glass and the person who attended me (Russell) just repaired for free. It has an excellent customer service!

Renzo C

BC - 12211 Bridgeport Rd, Richmond - 5/20/13

My new Audi was recently in an accident and was damaged all down the passenger side. I brought it in to Rishi at Boyd in Richmond as he was highly reccomended by some friends. WOW. From the time I called him to the time I picked up my car on a Sunday ! I was assured my car was in great hands. Not only did Rishi pick up my Audi from Kits are but he came to work and opened the shop on sunday to accomodate my arrival back from my holiday and had the car shined up and ready to go. I can honestly say that this has been the most painless auto experience I have ever had. Rishi took the time to guide me through the claim process as it was my first accident in a very long time. When I came to get the car, it looked brand new and I could tell it was polished or buffed because i don't remember ever having the paint look that good. All in all I want ... to thank the staff and the people who did the work on my car for an amazing job. Samantha was very pleasant on the phone and made the paperwork easy. I will not hesitate to reccommend this shop to my friends and family as they truly go above and beyond. To top it off..... I had a small scuff on my bumper and I asked Rishi if he could help so I brought it in to him on the long weekend and he took care of it himself..... on his day off. Thanks Rishi and Thanks Boyd Richmond. Great Work. read more

Michael S