British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 12/3/16

Boyd went out of their way to get my window replaced in a matter of hours, rather than several days which everyone else I called quoted. Everyone I dealt with was fantastic, and coming back to a well cleaned car was a great surprise.

Chris

BC - 1111 - 73rd Ave, Vancouver - 12/2/16

As always, five star service from Boyd! Rose and the gang were as fabulous as always! The extra touch of a clean car was such a bonus! Thanks for being so terrific!

Carly L

BC - 1111 - 73rd Ave, Vancouver - 12/1/16

Service was great as always. Robin and the team are wonderful to deal with.

Ross

BC - 1111 - 73rd Ave, Vancouver - 11/30/16

Boyd in Vancouver have great staff, especially Edward. Everyone was welcoming and nice. collision work is great! Thanks guys..

Eddie I

BC - 30860 Peardonville Rd, Abbotsford - 11/30/16

Helpful staff, good service, nice work as always.

Peter G

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/30/16

Repairs were were done one day before the expected completion date. Vehicle was washed and cleaned and Brandon explained the extent of work done. Susan was also helpful together with Darcy who took the pictures when I initially booked an appointment for the repairs. My wife and I were extremely pleased with the service and would strongly recommend the shop to friends within the Maple Ridge and Pitt Meadows community.

Mario C

BC - 540 John St, Victoria - 11/29/16

All the people at Boyd were absolutely wonderful to deal with. I had a bit of a panic as they needed to keep my car for three days and I didn't have any way to get around and my job relies heavily on having transportation. They were fabulous and found an extra loaner car for me to use which was a life saver and I was very appreciative. All my appointments were quick and they explained everything to me so that I knew what was happening. Would definitely use them again and highly recommend this company!

Brioney L

BC - 540 John St, Victoria - 11/29/16

Both John and Jodi were extremely helpful and courteous.

David G

BC - 30860 Peardonville Rd, Abbotsford - 11/27/16

Just wanted to give some feedback on my visit to redeem a "groupon voucher" for headlight restoration and exterior wash on my F-150.From the moment I walked in I was subjected to prompt, courteous and professional service. The staff and service was great- would recommend this branch for any work that you need to have done.Thanks guys for the almost new headlights from the restoration. I will be back for any service I need to do on my truck.

GENE U

BC - 1111 - 73rd Ave, Vancouver - 11/26/16

Boyd was quick and accurate in their assessment of my broken windshield, prompt and accommodating at handling the repairs. They also were kind enough to wash and vacuum my rather scruffy-looking vehicle before returning it me - exactly when promised. On top of that, they were courteous, pleasant helpful throughout. I could not recommend them more highly.

Robert J

BC - 2663 Sooke Rd, Langford - 11/26/16

I recently damaged the front bumper of my 2014 Honda Civic (so upsetting and totally my fault). I have had excellent customer service at Boyd in the past (first accident was not my fault) so I took my car to the Boyd shop in Langford for an estimate and then back for the repair. The office was very busy each time but the staff, in particular Kris K. (who did my Estimate) and Jodi S.(my paperwork), were courteous, professional and efficient. On the day of my appointment for the repair, I was delayed by an early morning Doctor appointment that unexpectedly lasted way past the time of my Boyd appointment. When I called to explain and ask if they would like to change the appointment to another day, I was told to not worry, just keep them posted and they would take care of me when I could get there. And they took very good care of me when I ... arrived - paperwork was ready for me, loaner car ready to go and - thank you very much - it was full of fuel! And then...my car was ready a day earlier than promised! Thank you to every member of the team who made that possible! Both of my experiences with Boyd have been excellent. I really appreciate the friendly, efficient and professional service as well as the excellent quality of the repairs. I will absolutely recommend Boyd to anyone in need of auto body work. read more

Zonzabell L

BC - 1111 - 73rd Ave, Vancouver - 11/25/16

Fantastic customer service and the repairs look great. Very impressed with Edward, who was incredibly kind, friendly and helpful throughout the whole process!

Cassie B

BC - 12211 Bridgeport Rd, Richmond - 11/24/16

What a great experience! When I walked into the Richmond location I was greeted with promptly and warmly. The staff member serving me immediately processed my paperwork to get my appointment started. The customer lounge area had WIFI, good coffee and comfortable chairs, unfortunately I wasn't able to enjoy them very long because to my surprise my 45 min job was done in 25 mins. The same staff member walked me around my vehicle to ensure the work was done to my satisfaction (it was) and I was on my way. Thanks for the wonderful service.

Nelson

BC - 1111 - 73rd Ave, Vancouver - 11/23/16

Once again, Boyd comes to the rescue. I was on my way to Portland and a half hour out of Vancouver when a rock came off a landscape truck and shattered my passenger window. I turned around and brought immediately to Boyd to be fixed. Though I thought I would have to rent a car but Boyd Autobody and Glass said they could have repaired in about 5 hours. I took the offer. Car was ready ahead of schedule and I was on my way to Portland! A bit late but made the end of the festivities and still had a my long weekend to enjoy. A big thank you!!!! This a what a called customer focused service!

Rob P

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/21/16

Darcy and his team were awesome

Robin